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Privacy Policy

Last Updated: June 1, 2026

1. Information We Collect

We collect information you provide directly to us when you use our platform. This includes your mobile number, email address (for OTT subscriptions), and transaction details necessary to process your recharge. We do NOT store your credit card numbers or UPI PINs; all payments are processed securely via Cashfree.

2. How We Use Your Information

We use the information we collect to:

  • Process your mobile and DTH recharges.
  • Send you transaction confirmations and OTPs via Twilio.
  • Respond to your customer service requests.
  • Improve our AI conversational interface.

3. Data Sharing

We do not sell your personal data. We share your data only with essential third-party service providers (like payment gateways and telecom operators) strictly for the purpose of executing your requested transaction.

4. Security

We implement industry-standard security measures to protect your personal information during transmission and storage. However, no electronic transmission over the internet is 100% secure.

5. Your Rights

You have the right to request access to or deletion of your personal data stored on our servers. Contact us to exercise these rights.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@onlinerecharge-ai.com.